1. Introduction

At La Vie en Rose, we are committed to protecting the privacy and security of all personal data we handle. This Data Policy explains how we collect, process, store, and protect personal information in compliance with the General Data Protection Regulation (GDPR) and all applicable laws in Belgium.

2. Scope

This policy applies to all personal data processed by La Vie en Rose, including data from:

• Guests and customers
• Suppliers and service providers
• Website visitors and online users

3. Data Protection Principles

We adhere to the following principles when handling personal data:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity and confidentiality
• Accountability

4. Data We Collect

• Full name, address, nationality, ID details (if required)
• Email address and phone number
• Booking details (dates, number of guests, payments)
• Communication (messages or inquiries)

5. Purpose of Processing

• Managing bookings and guest stays
• Complying with legal obligations (e.g. guest registration)
• Processing payments and invoices
• Providing customer support

6. Legal Basis

• Contract performance
• Legal obligation
• Legitimate interest

7. Data Retention

• Booking and payment data: up to 7 years (tax/legal requirements)
• Guest data: as required by Belgian regulations

8. Data Security

We take appropriate measures to protect personal data and prevent unauthorized access.

9. Data Sharing

• Booking platforms (e.g. Airbnb, Booking.com)
• Authorities if legally required

10. Your Rights

You have the right to access, correct, or delete your data.
Contact us at: [your email address]

11. Updates

This policy may be updated when necessary.

La Vie en Rose